How service delivery can be improved through better project management Dissertation

How service delivery can be improved through better project management - Dissertation Example It gives people opportunity to share their experiences which can be assessed for further modifications in service delivery system. Through project management, the available resources can be used effectively by team members sharing their knowledge and innovative ideas (Project management course). The accessibility of project management team to the current information enables them to identify the existing problems and demands of the customers. This up-to-date knowledge would facilitate them to assess the success of the service delivery. The quality of service delivery depends on the extent to which the customer needs are satisfied; hence the better management with leadership skills can organise the process of service delivery in a better way (123eng.com). There may be times when a better-quality product fails to sustain in the market due to poor service delivery. Thus it is very necessary that the service delivery has to be managed by a well-organized and efficient management. Communic ation is one of the key factors that determine the success of service delivery.